How we communicate and to whom is not easily mastered at any age. As a young child, we tend to point and garble our words. School is where we learn our language, how to express feelings, the incredible hardship of learning where an apostrophe goes and how to spell it. Why one word can have so many meanings, etc. Eventually we master language.
But to whom – isn’t always easy either. We speak differently to our family and loved ones, than we do, say – our employer, or waitstaff. We tend to speak down to our children and pets, and sing-song like when happy or joyful.
Put these two concepts together — and there the trouble begins. We may have a particular “tone of voice” which is impossible to translate on text. Our attitude may be front and center, instead of what we are trying to accomplish (what is on our mind).